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Head of Performance and Contracts

Hours of work:      37 hours per week (weekend and out of hours work may be required)

Starting salary:      £41,881 per annum

Job Purpose:

We are looking for a self-starter who will shape the Performance and Contracts agenda through:

  • You will have a key role in making sure that a leading Domestic Abuse and Violence against Women services provider, BSWA, is delivering high quality services that do not only meet contractual obligations, but also achieve our service users’ aspirations.
  • Setting up systems that capture quantitative and qualitative data, as well as the narrative, to provide the evidence base required to assess, improve and promote BSWA’s services.
  • Ensuring we have an effective case management system in place
  • Enabling staff to understand their service KPIs (and for them to understand how this contributes to delivering better quality services and accountability).
  • Performance improvement (on both service and organisational levels)

Accountable to: Chief Executive

Job Description

Application Form