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A free service where you can speak to a support worker face-to-face

You may be worried about your personal safety, housing, children, money, benefits, debt, health, police and courts involvement.


Our staff are specially trained to provide free, tailored support, in all of these areas and more.


If you have specific needs around language or mobility please call us to arrange a pre booked appointment to see our drop in staff and where possible we will try and meet your needs. If you are hard or hearing please use our text service to make contact with us.


BSWA drop-in centres:


Birmingham City Centre:

Monday to Friday (except Bank Holidays, Christmas Eve and New Year’s Eve), 10am – 4pm.


Please call 0808 800 0028 for venue details.


Solihull North:

Tuesdays and Friday, 10am – 4pm


Solihull South:

Wednesdays, 10am – 4pm


Please call 0808 800 0028 for venue details.