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Policies and procedures

Women and children are at the heart of our vision. We believe that violence against women & children is a violation of human rights and work to ensure that they can live free from violence, abuse and fear.

Birmingham and Solihull Women’s Aid supports women and children affected by gender-based abuse including domestic violence, rape, sexual assault, female genital mutilation and forced marriage. We believe that women and children have the right to live free from violence, abuse and fear.

We are often asked about how we manage to achieve a trusting and lasting relationship with women that lead to such positive outcomes.

The effectiveness of how we work stems from our strong values; our robust evidence base; our innovation; our dedicated needs-led and person-centred experience. Our services are often life-saving and have a long term impact on women and children’s safety and self-empowerment.

Please find below the policies and procedures we follow to ensure that women and children are safe.

Complaints/ Comments Policy

Confidentiality Policy

Data Protection Policy

Safeguarding Adults

Safeguarding children

Service Standards