Menu

Need help or support

Call 0808 800 0028

Safe use of this website

This information may not completely hide your tracks. Many browser types have features that display recently visited sites. Your partner may also be suspicious if you have taken steps to cover your tracks. The safest way to find information on the internet would be at a local library, a friend’s house or at work. You should also take care if your abuser has access to your email account.

History, cache file and autocomplete

If an abuser knows how to read your computer’s history or cache file (automatically saved web pages and graphics), he may be able to see the information you have viewed recently on the Internet.

You can clear your history or empty your cache file in your browser’s settings. It may also be helpful to turn off ‘inline autocomplete’ – this completes the name of a web page once you’ve started to type the first few letters if you’ve visited that site before.

Internet Explorer

Open the Tools menu

Select Internet Options

Select General tab – under Browsing History, click on Delete

You will then see a new window – make sure Temporary Internet Files and History are ticked

Firefox

Open the Tools menu

Select Clear recent history

You will then see a new window

In Time range to clear, click down arrow and select Everything

Click down arrow by Details and make sure Browsing and download history and Cache are ticked

Open the Tools menu

Select Options

Select the Privacy tab

Next to Firefox will: click on down arrow – select Use custom settings for history

Untick Remember search and form history

Google Chrome

Click on the down arrow next to the picture of a spanner

Select History – this will open in a new window

On the left of the window, click on Edit items

Click on Clear all browsing data

Close the window

Click on the down arrow next to the picture of a spanner

Select Options

Select the Personal Stuff tab

Next to Form autofill: click on Disable AutoFill

Email

If an abuser has access to your email account, he may be able to read your incoming and outgoing mail. If you believe your account is secure, make sure you choose a password he will not be able to guess.

If you contact us via email, you could take the following precautions:

  • go to your ‘sent emails’ folder
  • delete the email
  • go to your ‘deleted files’ or ‘trash’ folder and find the email
  • delete from here

This will permanently delete any record of an email you have sent us

If an abuser sends you threatening or harassing email messages, they may be printed and saved as evidence of this abuse.

This website uses cookies to improve your experience.